Need Help?

Before submitting a support ticket, please take a moment to check whether your issue can be resolved with some basic troubleshooting.

1. Try basic troubleshooting:

• Common Android Issues and How to Fix Them

• Common iPhone Issues and How to Fix Them

2. Check for Known Issues:
   If the problem seems to be affecting multiple players rather than just your device, see if it's already listed in our Known Issues page.
   

3. Report the issue

If your issue isn't listed and the troubleshooting steps didn't help, you can report it using our Bug Report form.

How to Contact Us

To reach the team, please create a ticket here.