Report A Bug
Think you found a bug? This guide will help you confirm it and report it in the most helpful way. The clearer your report, the faster we can track the issue down and improve the game for everyone.
What is a bug? 🐞
A bug is something in the game that is not working as intended. It is different from an issue that might have a quick fix or workaround. Bugs include crashes, visual glitches, missing rewards, broken interactions, or anything that behaves differently from what should normally happen. The goal of reporting a bug is to understand and confirm if a problem is widespread or only affects certain players. By reporting bugs here, you help the team see patterns and prioritize fixes.
If your problem might have a simple solution such as lag, connection drops, or device performance, please check our troubleshooting guidelines first. You can also have a look at our Community Forums on Discord. Other players may already have a workaround for you.
I am sure it is a bug, how do I report it?
Before reporting please make sure to check our list of known issues, in case the bug has already reported and acknowledged.
When you are confident it is a bug, Please fill the form below. Please make sure to add as much information as you can. The clearer and more complete your report, the easier it is for us to investigate and fix it. Thank you for helping us make the game better!
Report a bug
Bugs can be tricky beasts. Some are small and just make things look a bit off, while others can block rewards or trap you mid-match. Our QA team and engineers are always on the hunt, tracking down and defeating these bugs to keep your game experience running smoothly.
If you are on our Discord, sharing your name there will help us communicate with you if needed.
If multiple files, please compress
Please provide a date and approximate hour and minute.
Please describe what you were doing when you encountered the bug.
(Example: Iphone 16 Pro)